Contact Mactech Engineers.

Browse categories or search for a product, open the product page, choose quantity / variant, then add to cart. Review the cart and proceed to checkout. For bulk or special pricing, use Send an enquiry or request a B2B account.

Guest checkout may be available depending on store settings. For repeated B2B orders, wholesale rates and order history, we recommend registering and requesting a business account via the contact form or support portal.

Email care@mactechengineers.com with product codes, quantities and delivery location, use the enquiry form, or open a ticket on the support portal. Attach BOQs or drawings when possible for faster pricing.

Submit a B2B access request from the contact page (enquiry type: B2B / wholesale). Our team verifies your business details and enables account-level pricing where applicable. You can also WhatsApp or call the sales desk during business hours.

Use “Forgot password” on the login page. If you still cannot access your account, contact care@mactechengineers.com with your registered email or open a ticket on the support portal so we can verify and assist.

Yes. We support deliveries across India through our logistics partners. Lead times depend on product readiness (ready stock vs indent), destination and carrier. Shipping options and estimates appear at checkout or in your quotation.

After dispatch you receive tracking details by email/SMS where available. You can also contact support with your order number via email, WhatsApp or the support portal for status updates.

Online checkout supports the payment options enabled on the store (cards, UPI, net banking, etc., as configured). For B2B customers, approved credit terms or bank transfer may be arranged after account verification. Never share OTPs or card details over WhatsApp.

Yes. Checkout runs on SSL-encrypted connections. Payments are processed through the store’s configured payment provider; Mactech does not store full card numbers on the website.

Monday–Saturday, 9:00 AM – 6:00 PM IST. Emails and portal tickets received outside hours are handled on the next business day. WhatsApp messages are attended during the same window.

Contact us within the applicable return/replacement window with order number, photos (if damaged), and reason. Prefer the support portal or email so the case is logged. Field/technical issues for installed products can be routed to our support team for on-site guidance where relevant.

Mactech supplies genuine industrial products as an authorised channel partner for multiple global brands. We follow ISO 9001:2015 quality processes for consistent sourcing and service. For brand-specific warranty claims, keep invoices and serials ready.

During maintenance, online orders may not be processed automatically. Please call, WhatsApp or email your requirements; our team will confirm pricing and process the order offline until the store is fully active again.